New Wave Marketing 101: Fixing Direct Response

Direct response ads have lost whatever credibility they had mostly because of the products themselves… cheaply made and basically ineffective, then tied to the standard DRTV format that screams rip off. 

Add generally poor service… slow shipping, bad return policy, tricky automatic renewals, etc. and you've destroyed any trust between vendor and consumer. 

Here's how to fix DR:


  1. Sell better products 
  2. Make sure what you say in the ad copy matches what’s said about the product online (to the best of your ability)… better products should make this easier  
  3. Spend some money on social media to defend your products, for goodness sakes 
  4. Change the tired DRTV format, for example:
     
    • Give the actual price upfront 
    • Forget BUT WAIT and triple your order tricks  
    • Give a full guarantee, shipping and all  
    • Avoid the tired Guthy Renker model (or should I say “trusted Guthy Renker”)... look, they’ve made a lot of money at it, good for them, but GR has burned out the format here in the U.S. which is why their sales are increasingly coming from other countries 
    • Avoid automatic renewal – the #1 reason why most consumers will not buy and do not trust you
       
Any takers? Probably not. DR has matured into a derivative ad form for a me-too industry built by so-called 'entrepreneurs' who are mostly cowboys.