If you read Ogilvy's book on advertising (and you should), you might
remember his original ad seeking creative directors, which he called
Trumpeter Swans.
Ogilvy
was looking for personal genius, he said, and inspiring leadership. I
like the imagery -- marketers as trumpeter swans: they want to stand
out, and as I interpret it, they are enthusiastically creative and not
afraid to flaunt it.
So, where are these swans? I sit in meeting after meeting with
marketers, designers, B2B and B2C marketing managers, CEOs, web guys,
the lot, and it's like spending an afternoon in the morgue: no
excitement, no buzz, nothing. It's as if these men and women are going
to the gallows later in the day.
Marketing is 90% enthusiasm about your product, your service, your
company. This excitement is essentially what we impart through ads and
pr, etc. Passion goes a long, long way in marketing and in life. Why
then is it in such short supply these days?
Marketing is meant to be creative, thought provoking and entertaining.
How can it be any of these things when both clients and agency types
are so low key, so ho hum, so boring?
If you don't have enthusiasm for what you do, stop doing it and try something else.
If I'm a company looking for an agency, I want to see three things:
intelligence, creativity and enthusiasm. Two out of three ain't good
enough. All three or nothing.
From the agency side, I want to see the same traits in potential
clients. Those who come to us with no excitement or enthusiasm,
dragging their feet to the meetings, acting as if they're being forced
to market and with no passion in their product offering or company...
well, these clients will fail no matter what we do or try to do for
them. Why get started and, as an agency, why get tarred by the brush of
boredom these clients will surely bring?
Two rules about marketing that have not changed since day one:
frequency works no matter how mediocre the marketing; and, enthusiasm
is the most important ingredient to a successful campaign or ad.
OK, here's the third: start with a quality product or a superior service... quality breeds enthusiasm.