New Wave Marketing 101: The Fallacy of Making It Local

I helped write an ad that created the largest, most successful, single SKU in the cosmetics industry (2004 - 2007). Eventually, the print ad ran in, I think, 40 countries.

Here’s the story:

The ad remained essentially the same for six years, and ran unchanged in dozens of countries, even though ‘experts’ in each would insist that we had to alter the ad to fit the market. We refused to change a thing and had to fight almost daily with company directors and designers and marketers who insisted the ad had to be localized. Our stand: we want a literal translation, changing only those very few phrases that might not translate correctly.

The result? The product became the #1 skin care cream in several countries, including France. And if you  know the French, they were the most adamant that the ad had to be completely rewritten because the French market is different… more sophisticated, needs a more glamorous looking ad… the usual BS.

The marketing ‘experts’ at the company that sold the product in France (with huge banners on the Champs Elysees that used our original text) still won’t admit they were wrong. I guarantee that if you were to send them an American-style ad, they would DEMAND that it be changed to meet the French market. Old, stupid habits die hard!

Granted, some products are country or area specific. (For example, facial whiteners are more popular in Asia because of the cultural prejudice that lighter colored skin is somehow a sign of class superiority.)

For universal products, however, people are people… women everywhere want to look younger… men want to be virile… computer geeks want things to run faster. Don’t let local company bureaucrats or so-called ‘specialized’ agencies convince you to change a successful ad. It’s their way of making a few bucks from you and grabbing control of YOUR ad.

They win either way: if the ad sells, it was their changes that made it successful; if it fails, it will be your fault for not changing the ad enough!

Stand your ground! Don’t take a good story, a good ad, and ruin it by making it local.